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Course Catalog > School of Hospitality ~ Day Leadership Academy Courses

School of Hospitality ~ Day Leadership Academy Courses   

 
  • Leadership Styles for Effective Operations
  • Fee: $465.00
    Dates: 1/21/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    Effective leadership is crucial for the success of any organization. This short Leadership Styles for Excellence course is designed to equip professionals with the knowledge and skills needed to excel as leaders in diverse and dynamic environments. Participants will explore various leadership styles, learn how to adapt their approach to different situations and develop the essential qualities of a successful leader. Throughout this course, participants will engage in interactive discussions, case studies, and practical exercises to deepen their understanding of leadership styles and their application. By the end of the course, participants will have a solid grasp of different leadership styles and be able to harness these styles to foster excellence in their teams and organizations.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Service Excellence in Hospitality Industry
  • Fee: $465.00
    Dates: 1/21/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson

    Service design and delivery are critical to any successful business or organization. In an increasingly competitive and customer-centric world, the ability to create, optimize, and deliver exceptional services is a key differentiator. This comprehensive Service Design and Delivery Excellence course is designed to equip professionals with the knowledge, skills, and tools needed to excel in this field. Participants will embark on a journey to understand the principles, strategies, and best practices that underpin effective service design and delivery. This course will empower individuals to enhance the quality of their services and drive organizational success through a combination of theory, real-world case studies, and practical exercises.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Building High Performance Teams
  • Fee: $465.00
    Dates: 1/21/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    This course is an immersive journey into the art of team building within the dynamic hospitality and tourism sector. It is a comprehensive course designed to equip industry professionals with the strategies and insights needed to cultivate and sustain high-performing teams in today's competitive landscape. The content is structured to be relevant and applicable across various roles and levels within the hospitality and tourism sectors.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Nurturing Organizational Culture and Change
  • Fee: $465.00
    Dates: 1/21/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    This course will provide the participants with the keys to fostering a thriving organizational culture and navigating successful change initiatives within the dynamic world of hospitality and tourism. It is a transformative course designed to empower industry professionals with the insights and strategies needed to drive positive cultural shifts and adapt to evolving market demands.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Leadership Awareness in Crisis Planning
  • Fee: $465.00
    Dates: 3/17/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    Completing this course will allow students to demonstrate having an overview of the skills and tools industry leaders can use to prepare for crises and enable disaster recovery (when necessary) within their organizations as well as implement preventions that will reduce the likelihood and impact of five relevant crises - public health emergencies, natural disasters, infrastructure failures, major technology breaches, and terrorist attacks.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Elevating Restaurant Guest Experiences
  • Fee: $465.00
    Dates: 3/17/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    This course explores the art of providing exceptional service and mastering the principles of guest delight in the restaurant industry. It is designed to equip hospitality professionals with the skills, strategies, and mindset needed to deliver outstanding service and create memorable dining experiences for guests.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

  • Restaurant Promotion & Marketing Mastery
  • Fee: $465.00
    Dates: 3/17/2025 - 5/1/2025
    Meeting Place: Online
    Instructor: Eric Olson, Godwin-Charles Ogbeide, Lynn Minnaert

    This course is designed to equip restaurant owners, managers, and marketers with the tools and techniques to attract more diners, boost revenue, and build a strong brand presence. It is purposefully designed to benefit a wide range of professionals and stakeholders within the restaurant industry who are eager to enhance their marketing knowledge and skills to drive business growth, attract more customers, and stay competitive in the evolving market.

    This course is 100% online and Self Paced. Students are expected to complete the course within 6 months of entering the course. Students will access the course via the MSU Denver Canvas platform.
 

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